Équipe | Témoignages

Suzanne Vandenberg, Calgary Mountain Publishing

The Treasure

Les livres sont arrivés en bon état et sont magnifiques. Ils sont bien reçus et les gens me demandent qui est mon imprimeur. Je leur réponds que Friesens est une entreprise exceptionnelle et que c’était un plaisir de travailler avec vous tous.

Merci pour tout!


Lisa et Leslie Jones, Grant Morris Associates Ltd

Barbados Anniversary

Nous voulons simplement remercier Friesens de ses efforts en vue d’accommoder Grant Morris et l’équipe de rédaction responsable de la production du livre. L’équipe de rédaction a consacré énormément de temps et d’énergie à ce projet et, en tant que graphistes du projet, nous en sommes les témoins directs. Obtenir ces livres à temps pour le lancement était pour nous de la plus haute importance.

Votre entreprise nous avait déjà été fortement recommandée et comme nous participions aussi au processus de comparaison des imprimantes et des tarifs proposés, dès le premier entretien de Lisa avec vous, elle a pressenti que Friesens était l’entreprise qu’il nous fallait. Merci encore à votre équipe!
Nous voulons simplement remercier Friesens de ses efforts en vue d’accommoder Grant Morris et l’équipe de rédaction responsable de la production du livre. L’équipe de rédaction a consacré énormément de temps et d’énergie à ce projet et, en tant que graphistes du projet, nous en sommes les témoins directs.


Terry et Angelo Corrao, Colfax Press

Fatherdaughter


Merci infiniment à Friesens d’avoir fait de notre album de photos FATHER DAUGHTER une première expérience d’impression inoubliable. Nous avons été impressionnés par tant d’aspects que nous avons dû les énumérer :

  • l’excellente communication du début à la fin;
  • le respect de l’échéancier;
  • une équipe d’impression très talentueuse et compétente;
  • une usine extrêmement propre et respectueuse de l’environnement;
  • une grande attention aux clients, notamment en prévoyant tous leurs besoins, tant techniques
  • qu’artistiques;
  • un hébergement agréable offrant le confort d’un foyer.

Lila Strand, Luminescence Publishing

The Star Children

Je tiens à exprimer ma gratitude envers votre entreprise et les gens merveilleux qui offrent un service aussi fantastique. Merci de votre service à la clientèle exceptionnel : votre patience, votre courtoisie et votre serviabilité, sans oublier vos merveilleuses compétences techniques! Je vous remercie infiniment de votre volonté de redoubler d’efforts jusqu’à ce que tout soit parfait! En fait, je suis ravie du livre, de son apparence et de sa texture. Je ne pense pas que je pourrais en être plus heureuse. Je vous remercie tous du fond du cœur!


Milenda Lee, Columbia University Press

Man of Peace

Je viens d’avoir des nouvelles des personnes ayant reçu les exemplaires de prépublication. Steve Buccellato dit : « Noël est arrivé plus tôt que prévu, je viens de recevoir un exemplaire de Man of Peace! Je le trouve magnifique. » Une autre personne a dit : « Je pleurais littéralement de joie lorsque j’ai tenu le livre entre mes mains. »

Merci beaucoup, ce fut un plaisir pour nous aussi. Vous avez fait le bonheur de plusieurs personnes aujourd’hui.


Linda Hensellek, Winchester Galleries Ltd.

Abstracta Delecta


Nous venons de recevoir nos catalogues, merci beaucoup! Le catalogue est superbe! Encore une fois, nous vous remercions de votre aide et de votre attention. C’est un bonheur de travailler avec vous tous.


Elisa Gutierrez, Tradewind Books Ltd

Riddlemaster

Nous voulions vous faire savoir que nous sommes très satisfaits de la qualité du livre! Les couleurs, la garde (nous ADORONS le papier utilisé et la brillance des couleurs imprimées!), la finition, etc. Veuillez féliciter et remercier l’équipe de Friesens en notre nom pour ses efforts et son bon travail! Merci. Nous sommes impatients de collaborer de nouveau à d’autres projets.


Dan Johnson, High-Fishtrap-Rush Lake Association

Heaven on the Headwaters


Je voulais simplement vous dire que nous sommes ravis du produit final. Jusqu’à présent, pour ce qui est de la distribution limitée aux membres de l’Association, nous n’avons eu que des commentaires élogieux sur le contenu et la qualité du produit. Mon épouse, Jeffrey et moi-même recommandons Friesens sans hésitation à tout client éventuel. Nous avons tous beaucoup appris et si c’était à refaire, le processus serait beaucoup plus facile de notre côté. Scott était un excellent représentant à la clientèle, et il a été très serviable et réceptif.


Ben Bosah, Ben Boash Books

The Art of Nigerian Women


Je tiens à remercier chaleureusement la famille Friesens pour le travail qu’elle a fait pour mon dernier livre. Je suis très reconnaissant et je remercie les 500 employés de votre entreprise. Je suis amoureux de mon dernier bébé. J’ai le sourire aux lèvres. Merci à Glenda, à Paul, à Brad, à Scott, à Ralph et à tout le personnel chez Friesens. Je vous aime.

Telling A Story

Making the Most Out Of An Interview

Here is the most important thing to know about reporting: there are NO stories about homecoming, or football, or English class. Oh, you’ll have spreads devoted to these, but the page ladder is about structuring your topics, not the story-telling that readers will find on each spread.

All stories are about people.

The real secret is that everything you include in the book must have significance and meaning. You need to look for intimate moments, whether through your interviewing or photography. Because of this, you should avoid collections of quotes that look like this: “It’s a fun time for me and my friends.” “The guys work hard every night.” “I just love being part of the team.” These are “empty quotes” which could be uttered anywhere by anyone.

Also called hit-and-run quotes, gathered in seconds, with no follow-up or depth, they should be avoided in favour of letting your sources think and speak long enough to provide some sort of meaning. In other words, looking for intimate moments means not jamming in as many isolated and fragmented quotes as possible into the book.

So how do you ensure you get a good interview? We have a list of tips and tricks to help you get the most out of your time with a subject.

  1. Don’t ask questions. Instead, give gentle commands.
    • Tell me about…
    • I’m curious about…
    • Describe your reaction to…
    • I’ve always wondered about…
    • Talk to me about…
    • I can’t imagine how that made you feel. (Then pause for a long time)
    • Take me back to five minutes before (moment) and walk me through it.
  2. Always ask open-ended questions instead of yes/no questions or multiple-choice. Think of it not as a quiz, but rather an essay.
  3. When the source is done talking, remain completely silent for at least 30 seconds. In that pause, let them feel the need to fill the silence. Your best, most thought out quotes will come from inside your interviewee – not from your questions.
  4. Listen to every word they’re saying. Don’t worry about framing your next question. If you’re listening, it will come to you.
  5. If you can’t think of the next question, use the standby “Hmm. Interesting. Tell me more.”
  6. Record your interview if at all possible. In this day of digital meetings and virtual gatherings, recording the whole interview will allow you to go back and catch quotes. It also allows you to set the scene as you remember/watch gestures the interviewee made.

Each interview (and interviewee) is unique. You may even find that you need to come back to a subject at a later time. But following these tips will help you create consistently good stories for both your subject and your readers.

Places We Sell – Western United States

  • By Duncan McCallum, (Sales) Spectrum Books

Friesens has seventeen sales offices across Canada and the United States, from the Atlantic to the Pacific. Each of these territories are unique and interesting, not only in the areas they cover, but also in the customers we serve and the different sales personalities that service them. In the western U.S., rather than take a cab or Uber around town to visit customers like you might do in New York city or Toronto, we have more geography to cover, and we usually fly to each city we visit which can take a bit of time and planning.

There was a time when customer service representatives from the plant visited our territory, and we’d call on as many customers as possible for the week that they were here. I did this a number of times with Cameron Fay, Tiffany Blanchard, Ralph Hamm, and more recently, with Friesens’ Sales Manager Doug Symington. The map gives you an idea of how the week develops, often starting with meeting the plant representative in Seattle, then working our way down the coast, and eventually ending up in Salt Lake City on Friday to close the week. There were times when we’d reverse this pattern, or add Portland, depending on who was available for a visit and when.

What would we find in these various locations? Therein lies the true beauty of the sales game. Each regional area is varied and unique, and always interesting. In Seattle, there’s a lot of publishing with regional themes, including Sasquatch Books (topics especially of interest to the Pacific Northwest), University of Washington Press (including co-pubs with Douglas & McIntyre), Mountaineers Books (mountain climbing), Wave Publishing (poetry including a Nobel Prize winning title printed by Friesens!), Becker and Mayer (trade books and packaging, a subsidiary of Chronicle Books), Compendium (gift books and journals), and the publishing arm of Amazon to name a few.

San Francisco and the Bay area include a wide range and diverse mix of publishers. City Lights is one of the oldest publishers in the Bay Area, and goes back to the Beat Generation of the early fifties and sixties, having published books by Lawrence Ferlinghetti. Here you will also find Chronicle Books (probably the largest trade book publisher on the west coast), Parallax Press (publisher for Thich Naht Hanh), Berrett-Koehler, New World Library (exclusive publisher of the Joseph Campbell library), North Atlantic Books, McSweeney’s, Callisto, UC Press, and many more. Ignatius Press is here as well, one of Friesens’ long-time publishing partners serving the Catholic community. Ignatius has always been headquartered in interesting buildings, the most recent an old firehouse originally built in 1898 in San Francisco. I think it is accurate to say that the diversity of the Bay Area publishing community is indeed reflective of the culture and the people that live here.

Ignatius Press

Affinity Software Suite

  • By Brad Schmidt – Colour Technical Support Specialist

The Affinity software suite has been a slow but steadily developing story in the publishing industry that I have been watching since the introduction of Affinity Designer. It is great to have a full compliment of tools for page design, photo manipulation, and illustration. These tools are only valuable within our environment if they can be printed. Here we explore the settings within the program to configure the colour management settings and also review the PDF export options to prepare files for good results when printing at Friesens.

One of the first checks I perform is determining what are the default colour settings for the Affinity product line. Not surprising the default set of ICC profiles for the program are in line with the other programs in the industry. The default RGB profile for the Affinity software suite is sRGB IEC61966-2.1 and the default CMYK profile is U.S. Web Coated (SWOP) v2. Grayscale profiles are set to Greyscale D50. For Friesens those settings are not the best representation of how our presses are configured.

Affinity default color settings
Friesens recommended color settings in Affinity

To update the colour management settings for Friesens, ensure that GRACol profiles from the Friesens website are available on your computer. These profiles can be downloaded at the following address in the Colour Management section of the webpage.

Preparing your Files

To modify the colour settings, go to the Affinity Photo Preferences. Next, select the Colour option. Here is where the default ICC profiles for the program are set. To modify the settings to be aligned with Friesens base settings, set the RGB Colour Profile to Adobe RGB (1998). Change the CMYK Colour Profile to GRACol2006_Coated1v2. Then set the Greyscale Colour Profile to Grayscale GRACol_Coated. At this point I realize that it would be really convenient to have a settings preset that would make it simpler to change the settings as a group but I did not see an option for this. Now open Designer and Publisher and repeat these changes to the colour settings. This will ensure that all three programs are using the same settings.

Another challenge when working with profiles is determining the profile that is active when working with images. When viewing an image in Affinity Photo it is not readily apparent which profile is active. It is important to know as the profile can affect how the image displays. It is possible to determine the current embedded profile using the menu Document, Convert Format / ICC Profile…. but navigating to this menu repeatedly is tedious. A much more convenient option is to use the Channels palette where the active ICC profile is constantly displayed. Now at a glance you can see the current ICC profile used and determine if a profile conversion is needed.

Affinity Photo active ICC profile

When working with Affinity Publisher there are a few settings that are important to get right to ensure that PDF files can be exported successfully for print. When creating a new document, set the Colour Profile to match the Colour Settings. For documents coming to Friesens, I recommnend selecting the GRACol2006_Coated1v2 profile. Another is for documents that have bleeds. If the bleed option was not selected when the Publisher document was created the bleeds option will not be available when exporting to PDF. This is only a small hurdle to overcome as the bleeds can be reinstated by specifying the bleed amounts in the Document Setup…..dialog box. I recommend setting the bleed amount to 0.125 inches which will show up as a grey box slightly larger than the page.

In our prepress department we have been able to identify a few projects that have been supplied to Friesens that were created using Affinity Publisher. From this experience we have identified a few areas of the PDF export settings that can cause output failures if not set correctly.

The PDF export settings have an option to Subset fonts. The resulting PDF only includes the characters used in the Publisher document. We have found that the option causes the PDF to fail when processing in our system. With the Subset fonts option unchecked, the PDF processed successfully.

Another setting to watch for is the Embed profiles option. Make sure this option is unchecked as having this setting on will cause all text and images to be tagged with ICC profiles. I have seen this cause problems where 100% black text is converted to CMYK causing undesirable print results.

Our recommended PDF export settings for Affinity Publisher

Refer to the above settings for the PDF export settings I recommend using with Affinity Publisher.

2021 COVER CONTEST WINNERS

Every year, schools from across Canada and the United States enter our Yearbook Cover Contest. These cover entries are judged at both the Regional and National levels and brought before a panel that includes designers and printing specialists according to the following categories: Colour, Creativity, Composition and Difficulty.

Congratulations to our National winners for this year! Take a look at the creative designs below and review the comments made by the judges.

1ST PLACE

CALVIN CHRISTIAN COLLEGIATE – WINNIPEG, MANITOBA

« Love the motion of the design. Great illustrations that fit and flow well. Good use of color and the image keeps your attention for a long time. »


2ND PLACE

KILLARNEY SECONDARY SCHOOL – VANCOUVER, BRITISH COLUMBIA

« Great artwork. Love the light and shadow, brush strokes and use of color. Simple title on front cover doesn’t distract from the art. »


3RD PLACE

MOUNT MIGUEL HIGH SCHOOL – SPRING VALLEY, CALIFORNIA

« Clean, modern design. Title/theme and art make sense together. Good use of 2 basic colors. Circle design creates nice motion across the cover. »


Thanks again to all the schools that entered!