Team | Testimonials

Marisa Nicole, Penguin Random House LLC

Title: Piercy ON THE WAY OUT,  TURN OFF THE LIGHT 

I received my sample copy today (amazing)! It looks beautiful!! Thank you so very much for all your help with this title, especially with all of the issues with the component delivery!

It has been a real pleasure working with you on our first (but certainly not last) project =)

Ursula Vaira

Title: From the Black Sea 

Hello dear people at Friesens.

Yesterday the author of the book took all of us, his helpers, to lunch. A wonderful day to see him so thrilled with the book. We got our first look at it.

Wow. Everything is so beautiful. Thank you so very much. And we are happy that we stuck to our decision of using the cream paper instead of the coated. This is a warm book, with a warm feel, unlike others with a coffee-table or magazine feel. It is perfect. The photographs turned out even better than we expected.

The gold foil actually glitters in the slanted sun on a patio in October. They say all that glitters is not gold. But for the author it is gold.

Cindy Sapala, Editor, Perseus

Title: This Was Hollywood 

I got my advance copy of This Was Hollywood today. I was so nervous opening the package and then going through, then was thrilled to pieces that it looked PERFECT to me from cover to cover.

Still held my breath until Carla got her copy. She called me as soon as it delivered. She is thrilled to pieces with it. Gasping for breath in love with it, thinks its perfection. I know this was a very challenging book to work on and at this point you may not care what she thinks but with all the issues that happened, it is just nice to have some positive news for this book. It looks incredible. I hope everyone who touched it can take some joy in the book. It looks fabulous and has really nice pre-orders.

Laura Forward Long, Texas A&M University

Title: Daddy-O

Hello.  Just wanted to stop for a minute and let you know how much we appreciate (especially our marketing department) getting the advances to us in time for the author’s wife and daughter to have for a social media event where they highlight the book on Instagram.

Bob “Daddy-O” Wade passed away before the book was completed, and the family obviously hold this book near and dear to their hearts.

Thank you again

Kristie Lee, Texas A&M University; Cowboy Museum Book

Title: Cowboy Museum 

I just got my advances for the Cowboy Museum book, jacketed cloth and the VIP special edition. They look great! Everything about them, the printing, the binding, the stamping all looks wonderful.

Kristie Lee, A&M University

Lisa Montebello, Penguin Random House

Title: Julia Child

You guys did a wonderful job yet again! THANK YOU!

Friesens is the marvel of Manitoba!

Lisa Montebello, Penguin Random House

Mike & Shelley Biden – Okanagan Strong

Hi to all of you. I cannot thank you and all your staff for the excellent job you did on my book! It is perfect. The colors are bang on and the craftsmanship superb. I am just sorry we could not come out to see all of your familiar and smiling faces. All the best to you and your fine company. My compliments to the pressmen.

Respectfully – Mike & Shelley Biden

Ben Bosah, Ben Bosah Books

The Art of Nigerian Women

Je tiens à remercier chaleureusement la famille Friesens pour le travail qu’elle a fait pour mon dernier livre. Je suis très reconnaissant et je remercie les 500 employés de votre entreprise. Je suis amoureux de mon dernier bébé. J’ai le sourire aux lèvres. Merci à Glenda, à Paul, à Brad, à Scott, à Ralph et à tout le personnel chez Friesens. Je vous aime.

Dan Johnson, High-Fishtrap-Rush Lake Association

Heaven on the Headwaters


Je voulais simplement vous dire que nous sommes ravis du produit final. Jusqu’à présent, pour ce qui est de la distribution limitée aux membres de l’Association, nous n’avons eu que des commentaires élogieux sur le contenu et la qualité du produit. Mon épouse, Jeffrey et moi-même recommandons Friesens sans hésitation à tout client éventuel. Nous avons tous beaucoup appris et si c’était à refaire, le processus serait beaucoup plus facile de notre côté. Scott était un excellent représentant à la clientèle, et il a été très serviable et réceptif.

Elisa Gutierrez, Tradewind Books Ltd

Riddlemaster


Nous voulions vous faire savoir que nous sommes très satisfaits de la qualité du livre! Les couleurs, la garde (nous ADORONS le papier utilisé et la brillance des couleurs imprimées!), la finition, etc. Veuillez féliciter et remercier l’équipe de Friesens en notre nom pour ses efforts et son bon travail! Merci. Nous sommes impatients de collaborer de nouveau à d’autres projets.

Linda Hensellek, Winchester Galleries Ltd.

Abstracta Delecta

Nous venons de recevoir nos catalogues, merci beaucoup! Le catalogue est superbe! Encore une fois, nous vous remercions de votre aide et de votre attention. C’est un bonheur de travailler avec vous tous.

Milenda Lee, Columbia University Press

Man of Peace


Je viens d’avoir des nouvelles des personnes ayant reçu les exemplaires de prépublication. Steve Buccellato dit : « Noël est arrivé plus tôt que prévu, je viens de recevoir un exemplaire de Man of Peace! Je le trouve magnifique. » Une autre personne a dit : « Je pleurais littéralement de joie lorsque j’ai tenu le livre entre mes mains. »

Merci beaucoup, ce fut un plaisir pour nous aussi. Vous avez fait le bonheur de plusieurs personnes aujourd’hui.

Lila Strand, Luminescence Publishing

The Star Children

Je tiens à exprimer ma gratitude envers votre entreprise et les gens merveilleux qui offrent un service aussi fantastique. Merci de votre service à la clientèle exceptionnel : votre patience, votre courtoisie et votre serviabilité, sans oublier vos merveilleuses compétences techniques! Je vous remercie infiniment de votre volonté de redoubler d’efforts jusqu’à ce que tout soit parfait! En fait, je suis ravie du livre, de son apparence et de sa texture. Je ne pense pas que je pourrais en être plus heureuse. Je vous remercie tous du fond du cœur!

Terry et Angelo Corrao, Colfax Press

Fatherdaughter


Merci infiniment à Friesens d’avoir fait de notre album de photos FATHER DAUGHTER une première expérience d’impression inoubliable. Nous avons été impressionnés par tant d’aspects que nous avons dû les énumérer :

  • l’excellente communication du début à la fin;
  • le respect de l’échéancier;
  • une équipe d’impression très talentueuse et compétente;
  • une usine extrêmement propre et respectueuse de l’environnement;
  • une grande attention aux clients, notamment en prévoyant tous leurs besoins, tant techniques qu’artistiques;
  • un hébergement agréable offrant le confort d’un foyer.

Lisa et Leslie Jones, Grant Morris Associates Ltd

Barbados Anniversary


Nous voulons simplement remercier Friesens de ses efforts en vue d’accommoder Grant Morris et l’équipe de rédaction responsable de la production du livre. L’équipe de rédaction a consacré énormément de temps et d’énergie à ce projet et, en tant que graphistes du projet, nous en sommes les témoins directs. Obtenir ces livres à temps pour le lancement était pour nous de la plus haute importance.

Votre entreprise nous avait déjà été fortement recommandée et comme nous participions aussi au processus de comparaison des imprimantes et des tarifs proposés, dès le premier entretien de Lisa avec vous, elle a pressenti que Friesens était l’entreprise qu’il nous fallait. Merci encore à votre équipe!

Nous voulons simplement remercier Friesens de ses efforts en vue d’accommoder Grant Morris et l’équipe de rédaction responsable de la production du livre. L’équipe de rédaction a consacré énormément de temps et d’énergie à ce projet et, en tant que graphistes du projet, nous en sommes les témoins directs.

Suzanne Vandenberg, Calgary Mountain Publishing

The Treasure


Les livres sont arrivés en bon état et sont magnifiques. Ils sont bien reçus et les gens me demandent qui est mon imprimeur. Je leur réponds que Friesens est une entreprise exceptionnelle et que c’était un plaisir de travailler avec vous tous.

Merci pour tout!

Danny Pehar, Awesome at Being Awesome

My name is Danny Pehar and I’ve been a customer with Friesens for about a year now, and I have always been extremely impressed with your organization’s professionalism, customer service, speed and overall ease to work with.

And as much as I liked you guys before, I like you even more now! This past week I felt that one of your team members went above and beyond the call of duty.

I had a tricky order to place for one of my clients that needed a special request, and so for the first time ever I called my customer service rep (Scott Cherewayko) and he was absolutely phenomenal the entire time, he gave me detailed instructions of what I needed to do, and followed up with me through the entire process.

My client gave me a very tricky request, but Scott made it so easy to accommodate. I’ve always been a big fan of Friesens, now even more so!

I think in this world of big companies that have poor customer service it’s nice to know that there are still companies out there like Friesens that get it!

Suzanne Vandenberg, Calgary Mountain Publishing

The Treasure
The books arrived safely and they look beautiful. They are being well received and people are asking me about my printer. I am telling them what a wonderful company Friesens is and what a pleasure it was to work with all of you.

Thank you for everything!

Lisa and Leslie Jones, Grant Morris Associates Ltd

Barbados Anniversary
We just wanted to express our appreciation to Friesens for extending their efforts to accommodate Grant Morris and the editorial team responsible for the production of the book. The editorial team invested an extensive amount of time and energy into this endeavor, and as the graphic designers for the project, we were first-hand witnesses to that fact. To have these books ready for the launch meant more to everyone than you think.

Your company had already come highly recommended and, as we were also involved in the process of comparing printers and proposed rates, we have to say that after Lisa’s initial conversation with you, she instantly felt Friesens was the company to go with. Thanks again to your team!

 

Terry & Angelo Corrao, Colfax Press

Fatherdaughter
We cannot thank Friesens enough for making my photography book FATHER DAUGHTER a memorable first-time printing experience. There are so many aspects we were impressed with that we have to list them:

  • Excellent communication from start to finish;
  • Keeping to schedule;
  • A very talented and knowledgeable printing team;
  • Extremely clean and environmentally conscious plant;
  • Amazing attention to clients, anticipating their every need, both technical & artistic;
  • Handsome and comfortable accommodations with the comforts of home.

Terry & Angelo Corrao, Colfax Press

Lila Strand, Luminescence Publishing

The Star Children
I wish to express my gratitude for your company and the wonderful people who provide such marvelous service. Thank you for your most amazing customer service – patient, courteous helpful, not to mention the wonderful technical skill! I appreciate so much your willingness to go the extra mile until it is right! I am actually thrilled about the book, how it looks and feels. I don’t think I could be happier with it! Thank you all very much!

Milenda Lee, Columbia University Press

Man of Peace
I just heard from the others who received their advances, Steve Buccellato says “Christmas came early – I just received my advance copies of Man of Peace! I think it looks fantastic.” Another said “I did literally weep with joy when I held it in my hands.” 

Thanks so much, it’s been a pleasure as well, you’ve made some people very happy today.

Linda Hensellek, Winchester Galleries Ltd.

Abstracta Delecta
We have just received our catalogues, with many thanks! The catalogue looks fabulous! Once again, we wish to thank you for your assistance, care and attention. You are all wonderful to work with.

Elisa Gutierrez, Tradewind Books Ltd

Riddlemaster
We just wanted to let you know that we are very happy with the quality of the book! The colours, the end-pages (we LOVE the stock used for them and how brightly the colours printed!), the finishing, etc. Please congratulate and thank the Friesens team on our behalf for their efforts and good work! Thank you and we look forward to working together again on the projects to come.

Dan Johnson, High-Fishtrap-Rush Lake Association

Heaven on the Headwaters
Just wanted to let you know we were ecstatic about the final product. So far on the limited distribution to Association members we have had nothing but rave reviews as to content and the quality of the production. My wife and I and Jeffrey would give Friesens the highest recommendation to any potential customer. All of us learned so much and if we ever did it again, the process would go much smoother from our end of the equation. Scott was an excellent client rep and was so helpful and responsive.

Ben Bosah, Ben Bosah Books

The Art of Nigerian Women
I want to say a big thank you to the Friesens family for the work on my latest book. I am very grateful and thank all 500 employees of your company. I am in love with my latest baby. Smile. Thanks to Glenda, Paul, Brad, Scott, Ralph, and everyone at Friesens. I love you guys.