Team | Customer Service

Welcome to Friesens, well at least the “virtual” Friesens. Your CSR (Customer Service Representative) is here to work for you and with you on your projects. They will be your primary contact while your project is being produced. Please remember that they are just a phone call or email away and that they are in the service business. They are here to help.

Friesens produces thousands of titles each year. Each project is unique and special in its own way. The CSR Team is a diverse group of people that have interests as varied as the books we produce. Our goal is that your project ends with a book that meets or exceeds your expectations. Our goal is to make sure you are served in a professional manner and the experience was beyond compare. We look forward to creating a lasting partnership and making your book dreams into a reality.

Email us at book_info@friesens.com

Ralph Hamm

Customer Service Representative Supervisor


Aron Friesen Customer Service Representative


Editha Del Moral Customer Service Representative


Glenda MacPhail Customer Service Representative


Ian McKinnon Customer Service Representative


Kailyn Hildebrandt Customer Service Representative


Manda Enns Customer Service Representative


Nathalie Wilson

Nathalie Wilson Customer Service Representative


Rica Van Kammen Customer Service Representative