Team | Customer Service

Welcome to Friesens, well at least the “virtual” Friesens. Your CPS (Customer Project Specialist) is here to work for you and with you on your projects. They will be your primary contact while your project is being produced. Please remember that they are just a phone call or email away and that they are in the service business. They are here to help.

Friesens produces thousands of titles each year. Each project is unique and special in its own way. The CPS Team is a diverse group of people that have interests as varied as the books we produce. Our goal is that your project ends with a book that meets or exceeds your expectations. Our goal is to make sure you are served in a professional manner and the experience was beyond compare. We look forward to creating a lasting partnership and making your book dreams into a reality.

Email us at book_info@friesens.com

Ralph Hamm

Customer Project Specialist Supervisor


Aron Friesen Customer Project Specialist


Editha Del Moral Customer Project Specialist | Canada & USA


Glenda MacPhail Customer Project Specialist


Ian McKinnon Customer Project Specialist


Kailyn Hildebrandt Customer Project Specialist | Canada & USA


Nathalie Wilson

Nathalie Wilson Customer Project Specialist


Rica Van Kammen Customer Project Specialist