Team | Customer Service

Welcome to Friesens, well at least the “virtual” Friesens. Your CSR (Customer Service Representative) is here to work for you and with you on your projects. They will be your primary contact while your project is being produced. Please remember that they are just a phone call or email away and that they are in the service business. They are here to help.

Friesens produces thousands of titles each year. Each project is unique and special in its own way. The CSR Team is a diverse group of people that has interests as varied as the books we produce. Our goal is that your project ends with a book that meets or exceeds your expectations. Our goal is to make sure you are served in a professional manner and the experience was beyond compare. We look forward creating a lasting partnership and making your book dreams into a reality.

Email us at book_info@friesens.com

Aron Friesen

Aron Friesen Customer Service Representative


Erin Enns Customer Service Representative


Glenda MacPhail

Glenda MacPhail Customer Service Representative


Ian McKinnon

Ian McKinnon Customer Service Representative


Nathalie Wilson

Nathalie Wilson Customer Service Representative


ralph hamm

Ralph Hamm Customer Service Representative Supervisor


scott cherewayko

Scott Cherewayko Customer Service Representative


Sheryl Penner

Sheryl Penner Customer Service Representative