With our recent ERP system update, we’d like to share a clear overview of what’s changed, what you may notice in MyBooks, and how these updates support you moving forward.
This transition was an important step for Friesens. This new system streamlines and automates many behind-the-scenes processes, helping us work more efficiently today while laying the groundwork for future enhancements.
We thank you for your patience during the changeover. If you have questions as you get reacquainted with MyBooks, our Sales and Project Specialist teams are always here to help!
NEW TERMINOLOGY YOU’LL SEE
As part of the update, some system terminology has changed. Here’s a quick explanation of the new terms you’ll encounter.
Case Number (formerly Job Number)
A Case Number (Case #) is now the primary number assigned to each book title. In some situations, a single title may have more than one Case #.
- Each Case # contains information for a specific title, including quotes and orders.
- Case #s are referenced in reports and system views.
- You may see multiple Case #s for one title when there are different versions, such as:
- English and French editions
- Signed author editions or other special versions
Order Number
You’ll also notice Order Numbers (Order #s) displayed on the MyBooks home screen.
- A single Case # can include multiple Order #s.
- For example, if a press test is run in addition to a main print run, both orders will appear under the same Case #.
WHAT’S CHANGED IN MYBOOKS
Along with updated terminology, several MyBooks featured have been adjusted to improve clarity and workflow.
ISBN Visible on the Home Screen
An ISBN column has been added to the MyBooks home screen, making it easier to identify and reference your titles at a glance.
Job Specification Approval Removed
The second-level Job Specification Approval step is no longer part of the process. We continue to use signed quote approvals or customer-supplied purchase orders for verification, keeping things more efficient while maintaining accuracy.
Signed Documents Folder
The former Quotes area has been replaced with a new Signed Documents folder. This is where signed quotes are stored.
Once digital signature functionality is fully available, you’ll be able to access your signed documents here, including a summary of key order details.
Status Shown at the Case # Level
You’ll now see one status per Case #, rather than separate statuses for individual components.
We’re actively working toward enhanced reporting that will allow visibility into specific components such as text, case, end sheets, and dust jackets. As this capability is built out, some details may appear more limited than before.
Improved Proof Corrections Workflow
When uploading corrections during the proof stage, you’re now asked to list the pages that have changed. This update helps:
- Streamline communication
- Reduce misunderstandings
- Route corrections directly to our prepress team more efficiently
Removal of Generic Upload Folders
Generic upload folders have been removed to ensure files are always uploaded to the correct title and Case #. This allows files to flow directly into our automated prepress workflow, helping reduce delays and errors.
WE’RE HERE TO SUPPORT YOU
We know that system changes can take some getting used to. Our goal with this update is to create a smoother, more reliable experience. If you have any questions or need assistance as you work in MyBooks, please reach out to your Sales Representative or Project Specialist. We’re happy to help.
